Sony Classical

How to use the Sony Classical website
You can use this site to find out about your favorite artists, the latest releases, and to discover and purchase new music. You can research a performer or composer, find out when your favorite artist is appearing near you, sample soundclips before you buy, or just browse.

Our site map can direct you to specific areas of interest and special online areas.

Our Homepage always features new and special releases along with current and general items of interest such as contests, artist links, tour dates, and news or special events..

Our VIP Lounge (FREE Membership) features full album and track streams of new and old releases, special discounts and giveaways, exclusive content, and much more.

The Newsletter section lists upcoming television, radio and online appearances by Sony Classical artists; links to special features on the site; awards presented to Sony Classical artists and recordings; archives of our email newsletters; and much more.

The About section includes this Help page, our Privacy Policy, Frequently Asked Questions, and the Suggestion Box where you can help us better serve your needs (and enter for a chance to win free CDs or samplers), as well as the history of the Sony Classical label, banner graphics, internships information, purchasing information and links to Sony Classical web sites outside of the USA.

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Browsing Tips

If a page doesn't seem to load correctly, hit your browser's "Reload" or "Refresh" button -- often a second try will load fine.
You can also hit "Reload" or "Refresh" to ensure you are seeing the most recent version of any web site page.
If you feel you're getting "stale", outdated pages often, check your browser's cache (or "temporary internet files") settings, usually located in Preferences. Most browser settings can be adjusted to check for new content with every page visit, every browsing session, or never. Cached pages and graphics will load faster, but aren't necessarily up-to-date. (Heavy browsing can build up large cache files on your hard drive, as well.)
To bookmark pages with frames (pages with different sections that scroll independently of each other), always save the bookmark from the navigation bar at the top of your browser, rather than by using your mouse within a section of the page. That way you'll bookmark the entire page rather than just a frame section that may not be relevant by itself.

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Web Browsers
We try to ensure our website will be functional for most computer platforms, screen resolutions and internet browsers. You don't need to have the latest hardware or software to take advantage of this site, but if you wish to explore upgrade options or need help with your browser configurations, you can find information about the platform you're using at:

America Online: Keyword UPGRADE
Netscape: http://www.netscape.com/browsers/index.html
Internet Explorer
For Windows: http://www.microsoft.com/windows/Ie/default.htm
For Mac: http://www.microsoft.com/mac/ie/default.htm
Opera: http://opera.nta.no/index.html (for computers with lower resources)

NOTE: These links are for information purposes only. We do not endorse or recommend specific browsers, but we suggest you research these and other possibilities to arrive at the best configuration for your own needs and resources.

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Browser Plug-ins
You can take advantage of the audio and video clips on this web site if your browser is equipped with basic multimedia plug-ins. You can find out about downloading and installing plug-ins at the following locations:

America Online: Keyword PLUGINS
RealPlayer for RealAudio and RealVideo files: http://www.real.com/
Windows Media Player for WindowsMedia and other types of audio and video files
For Windows: http://www.microsoft.com/windows/mediaplayer/default.asp
For Mac: http://www.microsoft.com/mac/ie/macmediaplayer.htm
Flash Player for homepage and album & artist sites: http://www.macromedia.com/downloads/
QuickTime for QuickTime video files: http://www.apple.com/quicktime/download/

NOTE: Although some multimedia events on our site require a specific plug-in, these links are for information purposes only. We do not endorse or recommend specific plug-ins, but we suggest you research these and other possibilities to arrive at the best configuration for your own needs and resources.

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Contact Sony Classical!
Use our contact page to ask questions not answered here or among our Frequently Asked Questions, or to make comments about this web site. Due to the large volume of electronic mail that comes in every day, we regret that we are unable to answer each one individually, but we do read them all. Your input is important to us, and we appreciate hearing from you.